FOLLOW-UP COPY — WORKING DRAFT OPERATOR RULES - Send only when the recipient requested this follow-up or another documented lawful basis applies. - Replace every {{token}} with recorded facts; delete any sentence whose context was not captured. - Never treat a badge scan alone as consent or buying intent. - Use the live clickable URL below. Do not tell an email recipient to scan the booth QR. PERSONALIZATION TOKENS {{first_name}} · {{staff_owner}} · {{qualification_answer}} · {{decision_timing}} · {{conversation_context}} EMAIL 1 — SAME DAY Subject: Northstar: your Retail Expo next step Hi {{first_name}}, Thanks for talking with {{staff_owner}} at Retail Expo. You selected: {{qualification_answer}}. Here is the next step promised at the booth: Get the tasting kit: https://example.com/event Context we recorded: {{conversation_context}} Decision timing we recorded: {{decision_timing}} If we captured your request incorrectly, reply to this email and we will correct it. — Northstar EMAIL 2 — TWO BUSINESS DAYS LATER Subject: Is the Northstar next step still useful? Hi {{first_name}}, One quick follow-up from Retail Expo. The factual point connected to your conversation was: 12g protein and 7 ingredients per bar. Open the next-step page: https://example.com/event If this is not relevant now, no action is needed. If another person owns the decision, reply with the right route only if you are comfortable doing so. — Northstar FINAL QA Replace this copy only with approved, factual claims. Verify every token, URL, recipient, suppression rule and lawful-basis record before delivery.